If you listen to some interviews depending of the outcome you most likely will hear a difference. Many times a negative floorball result or performance is explained with external factors (referee, unlucky, away game etc), or wage internal factors, we tried, but today we did not manage to live up fully to our capability. Success on the other hand is most likely described with own successful performance and skills or a team members successful performance and is most likely quite precis. Do you recognize it?
“The linesman scored the goal. No-one knows if that shot went over the line and you must be 100% sure” /José Mourinho
Giving Feedback
Giving feedback or in explaining your floorball teams performance, the following aspects should be consired.
Cause Internal or external factors? Internal could be your own effort and skills. External can be referee, floor, surface weather, unlucky and so on.
Stability Stable over time or just “one timer”
Control Control over the situation, who was in charge.
Floorball Teams/players that are explaining their failures or success with external causes, as “one timers”, that where out of control for the team/player, will most likely end up in a really bad negative trend.
On the other hand floorball teams/players explaining their success with internal cause (their own effort, skills etc.), stability over time (we/I can and will be able to do it again) and we did it because we acted according to the game plan or as we have practiced (control), will have better chances to perform well next time as well.
Here you as floorball coach have an important role, because how you explain the results (cause, stability and control), will also affect the degree of how much your floorball team members will explain the results in this way, and also how they act during the game. The same principle can be applied on feedback during a floorball match.
Feedback during the floorball match
Your feedback during a floorball match can mostly be divided in three categories,
– Positive/negative reinforcement
– Technical instructions
– General encouragement
How are you acting in your coach role during a match?
-In the half-time Mourinho told me that “I want more intensity from your side, you are not the Milito I know, you are just walking around” – After that I scored two goals. /Diego Milito
How to celebrate a floorball goal?
What about the feedback between the players during a match? If you look at celebrations after a goal, how is the goal scorer acting? Running away from the team, or to the team members? Was the goal his or the teams, how is his/her reactions, ME or WE?
Feedback to the team or individuals?
There can also be difference if you are talking about team or individuals when you are explaining or giving feedback on the performance. Will you strengthen the floorball team or individuals in the team? In floorball teams with low team spirit or in a losing team, it tends to be more individual aspect in explaining the results and in teams with good team spirit and communication within the team, the team approach is more common, for both victories as losses, we win as a team, we lose as a team.
Mistake
Finally a sentence about the most common reason for feedback from the coach or the team members, mistakes. “Everyone makes mistakes, but to get upset and also show it, makes the mistake complete” (Look, it was me who did it…)
Internal or external motivation? The internal motivation comes from you, you do something because you want to (and you know why) and you can see the benefits for you. External motivation comes from for example external rewards, like prices, money or other benefits. It can be hard to tell what did motivate you most, but on the long term the internal motivation is the motivation that will help you most in your performance. Other sources for motivation might be:
– Task related motivation, comes from the teams goals and purpose, common efforts towards a common goal.
– Social related motivation comes from the social intercourse with the other team members
– Internal motivation comes from individual reward, goals and performance.
What is it that motivates us with a particular task. This may be some reasons:
– Social satisfaction
– Tournament moments
– Self-control
– Lifestyle
– Physical and mental wellbeing
– Success quest
– Money – survival – Luxury
– Status
– Competition
– (Nice view), See the Waterboy example in – For me, the team or why do I do it.
Rewards may increase motivation?
Yes answers, most people probably without thinking. So here’s a little story:
There was a group of boys who used to play football at a farmer’s field. The farmer himself did not like it and tried repeatedly to drive away those little football players, without success.
He decided to go for a new tactic. He walked up to the boys playing football and said that everyone would get 50 cents, each time they played football at his field. Next week, he gave them one Euro each. The week after he told the boys that he had short of money so they could only get 50 cents again. The next week he said he would only be able to pay 20 cents. The young football players were really upset, “Who do you think you are? How can you believe that anyone of us would play for you, for 20 cents?” So what the boys had done with joy and for fun (internal motivation), ended up as the farmer wanted, they quit playing after the external reward was minized or removed…
When a man comes home with flowers, the question might be “Okey, what have you done now, why do you bring me flowers? Or when you receive or are offered something for free, you immediately think “What do they want me to buy from them or what kind of subscription/contract is behind the gift”?
Rewards are good and fun, but you have to have the insight that people or your players perceive it very differently. Therefore, it is good to explain and justify carefully why you give the person something. Otherwise, some people get the feeling that the other person is trying to take control of me and tie me up by giving me something.
It’s good to have money, so you can buy things that can be bought with money. It’s although a lot better to not lose the things that cannot be bought with money. (It’s better to have internal than external motivation)
There is a general model to talk about individual motivation. The closer a thing is to your “heart” the more it will motivate you (internal motivation), or in other words give you more energy to perform.
Motivation in stone age
But first we need to move, a way back in time. Actually to the first people on earth, what was their motivation?
To survive, they needed to get food to survive, if you did not find any food your own body/you self would suffered, in the next step the motivation came from helping your own family, and after that your “relatives/other family” and maybe “friends”. That was the basic, but when you have achieved that, you could get some extra attention by being the best hunter (your professional role), and you might got a better position in the “team” because of that.
That’s way back in time so what do I know? But it could have been that way.
Motivation in modern times
If we translate it to modern time, could it be that the same basics are still there? If your own body is threatened or you see an opportunity that will gain you, you will react, right? You will try to run away/fight or grab the opportunity, because it’s about you, you are the most important for you! Things that will affect you will always create energy and motivation.
Just think of the headings or the first pages of the newspapers, each heading is formulated so you would react and buy the newspaper. “Top 50 people earning most in your town”, “The new flue, read how you will be affected”, “Ketchup causes cancer, you might be affected” If you don’t buy the newspaper or visit the website the “heading” makers have failed…
Players on the transferlist
Players that are on the transfer list or affected about “changing team” rumors will in many cases perform outstanding, sometimes they will perform poorly because they are too affected by this and choose to escape/run away. Either way the situation has created energy, but as in the second case it was misdirected.
What we care about, will motivate us
The things that are closest to a person’s heart that will create energy/motivation to do something will differ between people, but below you find general things, that motivate people, things that make people react in some way. You need to figure out this picture for each and one of your players to be able to motivate them, by understanding their closest to “heart things”. The closer the things are you the more reaction it will create, the order can vary between persons and there are of course many other things to put in there.
Your own body / You
Family, relatives and friends (teammates, here or further away)
Traits and talents
Opinions and values
Social position, professional role, performance, possessions, looks etc.
Club, nation, culture etc.
This a general picture and as I wrote earlier, it can vary a lot between people or in this case team members.
Why do you do things, what are the motives?
What about the floorball practices, why are your players coming there? What are their motives or their “closest to heart subjects”? Some of the answers you have already read about, but you need to explore this more in your own team, to understand your participants.
See the first 15 seconds, to get the explanation, to why the Waterboy, chose that particular class.
What motivates a floorball coach?
What then motivates a floorball coach? What motivates José Mourinho? After winning the triple with Inter he declared immediately after, that his work was done, he had created history with the team and that he needed new challenges in a new team. (Real Madrid)
I think José Mourinho finds his motivation and energy in aiming for the big titles, creating history and building up underdog teams to champions (maybe it’s hard to call Real Madrid for underdogs, but for the moment, they are behind Barcelona).
– Porto was struggling, Mourinho made them winners of the Champions League
– Chelsea hadn’t won the Premier League for 50 years, before Mourinho arrived.
– Inter were struggling in the Champions League, last victory was from 1965. With Mourinhos lead they won the Serie A, Coppa Italia and Champions League.
– Real Madrid has won the UEFA Champions League 2002 and La Liga 2008, so it has been a while a go for a team of Real Madrid’s caliber, that’s why Mourinho is in Madrid, this is his challenge and motivation, to get the big titles back to Madrid.
So by explaining why and finding subjects that are important for each person you can motivate others. What you are then doing, is to make them to take a “step over the line” from passive to active team members. It’s when this is done, you can expect real results.
You can have expectations on results, but if the players have not taken the step over the line, you will not see any results, it will rather be explanations, excuses and external factors, to the missing results, and many times a sacked/fired coach after a while.
This could be shown, when you are introducing your game set up going from 1-2-2 to 2-2-1 or 1-3-1. If you don’t manage to explain why this is the best system for the team, you can have players not “stepping over the line” and therefore the results might not be there.
A practical example – Penalty Shot
Let’s have an example, a penalty shot. If you would not have pointed out a penalty shooter, what reactions would this situation create inside your players?
Most of them would see this as a threatening situation (they are personelly affected) and would make anything in their power to avoid the situation (excuses, tired, small injury, I usually miss the goal on practice, and moving the responsibility between the other team member, you can take it etc.) Why would your players want to take the penalty shot (step over the line)?
1. Your own body / You
2. Family, relatives and friends (teammates, here or further away)
3. Traits and talents
4. Opinions and values
5. Social position, professional role, performance, possessions, looks etc.
6. Club, nation, culture etc.
Egoistic reasons, I want to be in focus (1.). I do it for the team and my team mates (2.). I get an opportunity to expand the professional role (I will get the opportunity next time as well) (5.). I do it for my nation (6.)
The players that find these why reasons inside themselves, will probably be more successful than a player that’s forced to take the penalty shot, they might just ask themselves, why me?
The answer to why
Other areas to think about regarding the why explanation, is when you are choosing drills to your practice, why this drill? When you have the answer for yourself, you might need to explain it to your players as well, or?
If you manage explaining why and finding subjects that are important for each person you can motivate others, you will make them “step over the line”. This will be shown in:
– All team members are personally committed and interested in the success of the team
– All players understand why they are in the team (their role) and what affect they have on the whole team performance
– Leaders and coaches continuously communicate why, and try to connect it to each of the players “closest to heart things” (success of the team should be a common interest for each player)
…and therefore everybody realizes that their contribution will make difference for the team and themselves, from the top scorer to waterboy!
