It’s easy to sacrifice relationships, when you are only hunting for results, the same goes for conflict handling.

On the Y-scale you have relationship and on the X-scale the performance. Depending on the size of the conflict or if you value relationship or performance higher there are some different ways to solve a conflict.

Avoidance – If there is a minor conflict, your players will forget it soon and it will not affect the performance nor the relationship.

Adjust/accept – You value the relationship higher than the performance and accept to adjust and give the other part right.

Compromise – Lose – Lose situation, none of the parts in the conflict will get their wanted solution and need to give up something. Example. A wants A as a solution B wants D as a solution, but you end up with C…

Bulldozer – You value the performance/results higher and are ready to sacrifice the relationship, you decide!

Consensus – Win-Win discussion, was it a misunderstanding from the beginning? Find a way to a win-win situation through guiding the dialogue.