Floorball – Do we use the same system?

Misunderstandings create conflicts

A consequence of bad listening is conflicts. Did you know that over 90% of all conflicts starts from a misunderstanding, we did not listen to the sender careful enough, or the opposite, and we did not secure that we had the same picture with some questions, have I understood you correctly if I interpret what you said like this… We can still have different opinions about the issue, but at least we know that.

Do we use the same system

Think of 1-2-2 set up in floorball, how would you describe it? Depending on your age, geographical location, values, competence, experience and so on you will describe it in a certain way. Do you think you and I would have the same picture? What if you were on a seminar with 100 floorball coaches, you probably could find someone with same thinking, but otherwise you would get many different views of 1-2-2, everything from extremely defensive set up to extremely offensive and everything in between. So if you would attend at seminar like this, and got the opportunity to talk about 1-2-2 with everyone, you would need to be really present in your listening and check with questions that you have understood correctly. What great learning experience or source for conflicts (same topic, but different pictures = misunderstanding = conflict)

Floorball defense

Think of following situation. You have been signed to lead a football team and explain for the team that you want to use the 2-2-1 set up, and immediately get the response, “good we know that system, it’s the same as our previous coach used”.  This could be a major pitfall, if you think you and your players and the previous floorball coach had the same picture of how to play 2-2-1. Instead you could start asking questions to understand how they did play in general, offensive, defensive, you might find similarities to your thinking, but you would also find differences in both why, what and how.

See you or send me an e-mail?

Another part that will affect our communication is, how you perceive things around you. By seeing, hearing, feeling, tasting or smelling?How do you perceive things? If you don’t have the answer, you can think of, how you say good bye, or end up a phone call, or you are maybe only sending text messages (sms and e-mail). I myself usually end up with “bye, see you” (even if it’s a phone call or I know that the next meeting will be a phone call as well). I want to see and hear things. So why am I writing about this, because it’s a very important part in communication and reaching your players with your message. I usually talk in pictures, I try to create an image of my message at least in my leadership role, risking therefore to lose some of my audience, who don’t primarily perceive things visually, therefore it’s important to try to mix your message (See – hear – feel – taste – smell) if it’s a large team/group you are talking to or try to adjust your message to the individual receiver, to be able to do that you need of course to know your floorball players well.

Team and Individual Values – Norway

To get the best team spirit and values within the team. The Norwegian National Team defined some team value words and the meaning of them in practice.

Norway scoring goal against Germany Hockey World Championships

“Can we control results or the outcome from a game? No, but we can control our physical preparation, our action and our values!”

Team Values – To beat the best teams!

– Disciplin (extremely good carrying through, we cannot afford careless performance)
– Engagement (We make each other good, and the opposite team bad)
– Enthusiasm (Positive body language)
– Clear roles and ownership of the role
– Desperation (work / practice hard and with discipline twice / day)

How do you show this when you step in to the changing room? How is your body language? What do you stand for?

Desperation Succesful Team Values Norway

Inspire your self and your teammates to success!

Norway made one of their best World Championship Tournament results in 2012, they were “unlucky” to meet the coming world champions Russia early in the Play Off’s, a thing they could not control (who they will meet), but they were well prepared, 2-2 in the third period…
Russia 5 – 2 Norway (Quarter finals)
Russia 6 – 2 Finland (Semi-finals)
Russia 6- 2 Slovakia (Final)

Floorball – Norms create team culture

If you look up the word, norm in Wikipedia, you will find the following explanation. Social norms are the behaviors within a society or group or, the rules that a group uses for appropriate and inappropriate values, beliefs, attitudes and behaviors. So the norms will affect both the direction within the team and the co-operation within the team.

Three categories of norms

You can divide norms in different categories, here are some examples.
– Describing norms – steers the behavior in the floorball team.
– Valuing norms – helps the team prioritize among wanted behaviors.
– Discrete norms – not visible when they are followed, but if someone breaks against a norm, it will be visible.
– Internalizing norms – These will be adapted by the floorball team members and new comers, and often live for a long time, therefore norms are also stable.
In order to develop, visualize and strengthen wanted norms, you can use teambuilding activities and feedback as your tools.
Norms are usually connected to behavior during practice, game, before/after regular season and social situations. One of the common norms in all of the teams will be the expectation of how hard you are expected to work during a practice or game.

Floorball thanks for the game

Norms within a group of monkeys

Here is an experimental example with monkeys and how they create, and handle norms within the group.
– There is a group of monkeys living in a big cage, the monkeys get bananas that are hanged up in the tree that’s located in their living area, after the bananas are hang up in the tree, one of the monkeys head up for the bananas, monkeys do that it’s natural : ), but when he does that all the monkeys are flushed down with water, they get really wet and that’s something monkeys don’t like. After a while a new monkey’s heads up for the bananas, with the same result, wet monkeys. After repeating this several times, the monkeys understand the message, they continue with theirs, without trying to get the bananas in the tree. A new monkey is placed in the cage and he immediately heads after the bananas, but before reaching there, he is stopped and beaten up by the other monkeys, because they know the consequences! Step by step all the “original” monkeys are changed to new team members. For every new monkey the same procedure is repeated, he heads after the bananas and get stopped and beaten up. Even if all the monkeys are changed to new “team members” they are still stuck to the norm, don’t touch the bananas in the tree, without knowing why, it’s just the way it is, and has always been. Do you recognize this in real life situations?

Norms tend to live for a long time

We are many times following rules, norms and guidelines because we think they make sense, but logic can sometimes be “old fashioned” and not relevant anymore, but the norms can create a culture within the team or club, positive or negative.
How does it look like in your floorball team or club? Is it clear why you do, or not do things or why people act in certain ways?
What kind of old norms does Jose Mourinho find in his new team, Real Madrid and what has he left behind in Inter for Rafael Benitez and now Leonardo?

Outspoken rules

If norms are more invisible, rules are more outspoken and visible. Rules can like the norms be divided into some categories, here are some examples.

– How or frame rules – framing in what’s okay and what’s not, in general.
– Priority rules – when you need to choose or make own decisions, you know the team priorities
– Time rules – eliminating co-operational losses

Mourinho’s rules in Real Madrid

When José Mourinho started his voyage with Real Madrid, you could read about some of his rules in the news papers.
– Don’t come late, I will not wait for anyone.
– Training begins 9:30. Those who come late are locked out from the rest of the team and get to practice alone.
– The bus leaves always on time. If a player is late, his left at home, even if it’s a minute’s delay.

“I’m not waiting for someone, even if it would mean, that we get to play the match with a man less” /José Mourinho

Injured players should arrive at the training ground an hour before training starts. After examination, the physician should then report to Mourinho about the situation.
The practice is always 90 minutes long. And the Real Madrid players should be prepared for a tough season. Hard workouts, but with a lot of ball involved.
And finally, mobile phones may be used also on the bus. But the signal must be on silent, so the rest of the squad is not disturbed by incoming calls.

Feedback to Benzema about following the teams rules

Spanish Marca writes that Mourinho repeatedly held talks with Benzema about discipline and the team rules. Last time Mourinho needed to upbraid him in front of the rest of the squad.
“If it was just for you, I would have the practice in the middle of the day, because you come here at ten, half asleep and at eleven, you have already fallen asleep again” / Mourinho

Did you know that a space shuttle uses more energy the first three minutes after a start, than during its entire voyage round the world? So make sure you have the right amount of energy and the right direction, when you start of, because you are fighting the forces of gravity like old behaviors, norms, thinking and habits. (See the category A. About Mourinho Leadership “The Model”, how each piece in the leadership model is connected to each other)

Floorball – What makes up personality?

personality, psycholgical core, dynamic, consistent, role related behavior

Psychological core – The deepest component in making up our personality includes our values, attitudes, interests and motives. This is “the real you”, this part also include our beliefs about our selves and self confidence.

Typical Responses – The ways we adjust to the environment, or how we most likely will respond in different situations, happy, shy, open, want to be in the center of attention etc. Sometimes people can be wrongly judged on their typical responses, if you only see a person once or the first time in a team and that person is “shy”, he/she is easily put in to the “shy” box, but it might just be the current situation that created the typical response, it’s not the way this person usually acts.

Role related behavior – This behavior is the most changeable aspect of our personality. Different situations require different roles, during the day you might switch between some of these roles, football coach, dad/mum, husband/wife, employee, friend etc.

Knowing your floorball players will help you in your coach role and in coaching the team and the individuals. You know the basics how your players are and probably will act in certain situations. Knowing your players well, will also help you to understand their “driving force”. Motives may though change over time, so you need to continue to follow up and understand why your players are there, to be able to motivate them in a right way.

Close realtionships

There is a statement that goes, the deeper your relationships, the stronger your leadership. True? I don’t have the right answer, but if you look at José Mourinho it can be true.

Materazzi might not be a “Firts Teamer”, but this video shows how valued he was for Mourinho and the team, even on the bench.

If you study José Mourinhos leadership and relation to the players, it’s sometimes described as father – son relation, or that he is the big brother the players are looking up to. If you have that kind of a close relation, he probably knows his players quite good. Of course you can know your players well without having a father – son relation, and it will work well!

“Compared to Rafa Benitez, Mourinho had more close relation to the players and was more open and humoristic” /Javier Zanetti