Floorball – Sorry I can’t hear you, my ego is calling for attention

Tune in the communication frequency

When you talk about communication you often talk about sender and receiver, and if it would be only a question of these two roles, communication would be easy. But communication takes time and has more aspects to consider, you have competence, experience, expectations and the environment that can affect your communication. If you have a great competence and experience in some subject it will probably affect the way you express yourself and depending on the receiver’s competence and experience your message will be interpreted in different ways. The receiver will also be affected of his/her expectations on your message and could sometimes also “shut off” in certain situations, because he/she “knows” what’s coming.


The environment will of course affect your message, during a game there could be noise from the crowd/parents that will disturb the communication.

Are you with me, does it make sense, yes…

When you are talking look at your players are they listening, are they “here”. Are they looking at you, nodding or shaking their heads?

It can be hard to check if your players have understood your message if you do it like most of us do, by asking, have you understand? And the answer will be, yes!

What if you just asked someone of the players to summarize shortly what you have said, so everyone has the same picture of the message and you would get a receipt of understanding.

Youth Floorball tactics and feedback

This same rule goes for you as a leader receiving a question from your players, summarize what you have heard and answer after that, so you know you answer to the question he/she actually wants the answer to, not what you expect or guess he/she asks about.

Sorry I can’t hear you, my ego want’s some attention

To be able to understand someone else you need to understand the other parts point of view, and this can be hard if you self are having a different view or are eager to express your “brilliant” idea / comment / question etc, but there is a good rule, you need to let go of your own perspective in order to be able to understand someone else. In practice this means you can not think of your own picture when you are trying to understand the picture the other one is painting, this goes for all of us.


“Many people have so big egos screaming so loudly, that they aren’t able to hear what others are saying”

Floorball – A winning role, You can do it! Yes we can!

As I wrote earlier expectations create roles, I will give you the definition of a role once again.

A role within a team consists of four parts.
– Coaches and other trainers expectations on the player
– Other team member’s expectations on the player
– Other people’s expectations on the player
– The players own expectations, needs and resources

These four parts will form the players role, how the player have interpreted the expectations and what he/she thinks he must live up to, and accepts.

Could this be used in a creative positive way? Could it be used to create a winners’ role? So if one part forming the role is about expectations from coaches and trainers, your expectations, communication and feedback will be important to create that “winners role”.

Floorball practices and drills for youth players

In floorball practice, show that you belief in each individual, show them you belief they can be the best, that you belief they can do it… of course with synchronized video and audio.

This will be balancing between belief/positive expectations and pressure, and you don’t want to step over the line to the pressure side.

“- I think you can do it, but I appreciate you just as much if it does not go as we both believe.” The winners’ role I’m describing is not about winning games, it’s more about having to believe in the possibility of success. (You Can Do It).

Waterboy example of you can do it…

…and Barack Obama example of You can do it or Yes we can.

I’m not into politics, but Obamas short speach is quite impressing? Talk about creating postive expectations, you can do it!

Create a winning climate

You might have the capacity, talent and ability, but if there is a lack of belief, there will be lack of results. In this case the most valuable tool for you in your leadership is feedback. Make sure you create the pictures of success and belief in the heads of your players.

José Mourinho works on each player’s self-image, even if he might have many of the best football players in the world. They still need to be seen, feel the trust and belief from their coach. How you view them, is how they will view themselves.

Floorball practice and drills goal scoring

Here’s a practical practical tip how to create a winning climate and winnig roles within your team.
– Create a list of strengths for each floorball player in the team, and focus on talking about these with your players.
– Notice your own attitude towards the players, try to “zero it” and focus on the positive things.
– Talk about each players strengths, show them that you believe in them.
– Expect the best from each floorball player.
Players want to meet expectations, they want to be winners, you can do it!

“A loser gets bitter when he is behind, and unwise when he is in front”
“A winner keeps his faith and balance, regardless of his position”
“To be afraid of losing, removes the willingness to win” /Vanderlei Luxemburgo

Each floorball game is a practice game, until you earn your living on it

Stress affects floorball performance

Performance connected stress arousal

The figure above is showing the performance of two equal floorball players (capacity, when they are at their best), the difference is on their stress levels. A players optimal performance might be in the beginning, middle or at the end.

The first line/player will perform well or at his/her best with lower demands and stress level, while player two needs and can play at his/her best with high demands and expectations.
Do you know these curves for your players? Who will perform well in critical situations and who will be at their best with low expectations? These curves are just two examples, you would probably have as many different lines as you have players.

Floorball practices, games and drills

Each floorball game is a practice game, until you earn your living on playing floorball. That’s a quite good attitude to have, to keep the right perspective on things and situations, to try to keep the stress level on an acceptable level.

Floorball – Every role is an important role, even the Waterboy…

Role definitions

In general you can say a role is the behavior that is expected from an individual in a certain situation or position. You can divide roles in two categories, formal and informal roles. The formal roles are defined and accepted by the team, defensive player, midfielder, scorer, “waterboy” etc. The informal roles will be developed within the team when the players get to know each other. Some of the informal roles could be the “informal leader”, “the clown”, “the social specialist” etc.

Floorball practicing, training and coaching

A role is built up

A role in a team consists of four parts.
– Coaches and other trainers expectations on the player
– Other team member’s expectations on the player
– Other people’s expectations on the player
– The players own expectations, needs and resources

All these four parts will form the players role, how the player have interpreted the expectations and what he/she thinks he must live up to, and accepts.

Two role aspects will affect the performance of the floorball player

Clarity – How clear is the content of the role to the player? What are the responsibilities and authorities in this role.
Acceptance – Is the player willing to accept the role fully? Will this role give enough satisfaction to the player, so he/she will continue to be motivated? This can be about being able to use special skills and capacity to fully, but it can also be about how important the role is for the teams success or how much attention or feedback you will get. These two aspects clarity and acceptance, will form the player’s role performance.

If you ad one more dimension to it you could talk about individual roles in the collective team. Individual roles need clarity and acceptance among each player in order to have a good team performance.

Role conflicts

Role conflicts can occur when the expectations are not clear enough or a player don’t accept a role. Then you need to know that 90% of the conflicts within groups and teams are because of misunderstandings. Most of the misunderstandings occur when you don’t communicate clear enough or secure that both parts have the same picture. Check with questions that the individual players and the whole team has the same picture about different roles.

There are no dead end roles, positions or jobs, just dead end thinking. This message is an important one to get through to your players.

“If you have at home one Bentley and one Aston Martin, if you go all day everyday in the Bentley and leave the Aston Martin in the garage you are a bit stupid.” – /José Mourinho, defending his squad rotation policy

Floorball drills and practices for 6, 7, 8, 9 and 10 years old

The choice is yours

You choose the way you want to see things, and also how you react on them! Each player choses their own thinking, reactions, how they see their roles and what decisions they will take, how they accept they role.
Visualize this thinking for you players. Use the basketball and sour lemon example, when you are formulating your message correctly and choose your words wisely.
Be the best in what you do, everyday in your role (a striker or a waterboy, doesn’t matter), nothing less than my very best in my role today, tomorrow my role can be different!

“You have to make each player feel equally useful, but not indispensable” /Marcello Lippi

“If a man is called to be a street sweeper, he should sweep the streets as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well” /Dr. Martin Luther King Jr.

Floorball – Guided discovery

Magnifying glass.
Most of us has once owned a magnifying glass, have you? I have. The original purpose of a magnifying glass is to visualize the details or make the details bigger. Did you use the magnifying glass for something else? I did…
I assume that you have at least once tried to create a fire with your magnifying glass, when you were young? How can this be connected to (direction) your vision, goals and focused areas?
Your vision goals and focused areas should do the exact same work as the magnifying glass, catch the energy within the frames and focus it to a point to create fire.

Youth Floorball shooting, goal scoring practices and drills

Are we looking at the same picture?

One of the most important things, when talking about vision, goals and focused areas is communication. How can you secure that everyone has the same target image or picture as you want or how do you know the player have understood your message or seen the picture you try to “paint” out for them?

There will be a lot of things that will make the picture to differ between your floorball players, experience, expectations, their own will, the language you are using including your body language and many other things. Therefore it’s important that you somehow get a receipt of their understanding and interpretations. If you also allow you players to comment or maybe add things to your vision, focus or goals, you will immediately get a stronger buy in from each and one of the players.

A message from the future

Why should you have a vision? The vision will give you guidance in your leadership, coaching, daily decision making, acting and communication.

When you talk about a vision, you and I might have different pictures in our heads. I will try to give you my picture. For me to start with a vision can be in whatever format, only your own fantasy can limit it. It can be everything between some bullet points on a paper to a short movie “from the future”. So the format is not that important, but how it’s perceived, it should create energy and direct it on the long term, and to be honest how exciting are some bullet points, even if they would do the work?

A vision can be a colorful multi-dimensional description of what you as the leader see in the future, you can in your own mind/head try to move couple of years into the future and describe what you see, feel, hear, regarding the team, achievements, team spirit, players, club, fans, results, behavior etc. A good way to describe what has happened in the future is to actually try to describe it as it would have happened, not in, should terms. Because as you have read earlier the pictures you create are important (sour lemon or basketball example). There is one more dimension to ad, our brains can not make difference between created realistic pictures and realistic pictures, the difference comes from our own values and belief…

I try to visualize the difference for you.

Vision 2014
– We should win the league 2014
– We should improve our team-spirit
– We should increase the intensity in our practices
– We must… etc.


8th of May 2014
I would like to welcome you all to this press conference. I can imagine you have a lot of questions after our victory in the League. If I just start to give you my point of view of the key success factors, after that you will be able to ask some questions to the players.

To start with, I think our victory would have not been possible without the fantastic team spirit we have in our team, everyone has a clear defined role, and all of the players have accepted this during this year/these years, we don’t use the word “first teamers”, we are one TEAM.

During this year we have increased the intensity in our practices which we also showed clearly in yesterday’s last game in the league. We were the strongest team in the end, we were willing to run the extra mile, and if you look at the amount of goals we have scored this season, it’s 89 goals and that gives you also the picture of an offensive, strong and quick team!

The setup, could be that you actually rig a press conference with the players in the press role. Do you feel the difference between these examples?

Guided discovery and all in

After creating a vision it’s important to also involve your floorball players, what do they think? Is this the correct way? Don’t just accept an yes, ask questions, why do they think it’s the right way, or why not, what did they find exciting in the vision (and not, why?), was there something that needs to be changed, added or deleted? In the end you are of course the one deciding about changes, but if you don’t listen to your players, you need to explain why you will do that, why you will continue with your “picture”, but in that case are you walking alone towards the vision or do you have your team with you on the trip? I can say that if the vision is well taught throug, prepared and tested on a smaller group before the presentation, and it’s attractive, you will only get positive feedback and explanations why it’s correct and therefore the players also feel that the vision is also theirs. Otherwise you sometimes get good input that will complement the vision, things that you haven’t thought about or didn’t feel were important, but for the team it was. Even if you make some changes, you will still have the same buy in from your team, in this case maybe even more, because they have added something and you as the leader have showed them that their opinion counts, respect!

José Mourinho

The same method applied on practices and drills.
“I use a global method, I use direct methods when preparing our organization, but I also use guided discovery where I create the practice, dictate the aim, and the players come up with different solutions” /José Mourinho