Tune in the communication frequency
When you talk about communication you often talk about sender and receiver, and if it would be only a question of these two roles, communication would be easy. But communication takes time and has more aspects to consider, you have competence, experience, expectations and the environment that can affect your communication. If you have a great competence and experience in some subject it will probably affect the way you express yourself and depending on the receiver’s competence and experience your message will be interpreted in different ways. The receiver will also be affected of his/her expectations on your message and could sometimes also “shut off” in certain situations, because he/she “knows” what’s coming.
The environment will of course affect your message, during a game there could be noise from the crowd/parents that will disturb the communication.
Are you with me, does it make sense, yes…
When you are talking look at your players are they listening, are they “here”. Are they looking at you, nodding or shaking their heads?
It can be hard to check if your players have understood your message if you do it like most of us do, by asking, have you understand? And the answer will be, yes!
What if you just asked someone of the players to summarize shortly what you have said, so everyone has the same picture of the message and you would get a receipt of understanding.
This same rule goes for you as a leader receiving a question from your players, summarize what you have heard and answer after that, so you know you answer to the question he/she actually wants the answer to, not what you expect or guess he/she asks about.
Sorry I can’t hear you, my ego want’s some attention
To be able to understand someone else you need to understand the other parts point of view, and this can be hard if you self are having a different view or are eager to express your “brilliant” idea / comment / question etc, but there is a good rule, you need to let go of your own perspective in order to be able to understand someone else. In practice this means you can not think of your own picture when you are trying to understand the picture the other one is painting, this goes for all of us.
“Many people have so big egos screaming so loudly, that they aren’t able to hear what others are saying”